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Common Steam Boiler Problems and What to Check

The following are suggestions for troubleshooting your boiler

These are the common issues and what to look for. Click on the problem you are having to see possible solutions or causes.  

  1. Boiler is not firing
  2. Boiler going off on low water
  3. Main flame rolls from under boiler base 
  4. Burner short cycles
  5. Intermittent Flame Failures
  6. Water is bouncing in the gauge glass
  7. Boiler is flooding
  8. Gauge glass is flooding
  9. Relief valve opens
  10. Boiler trips on flame safeguard
  11. Boiler makes a cracking noise when firing
  12. Manual reset limit pressure control trips
  13. Boiler losing water
  14. Excessive chemical treatment use
  15. Discoloration of boiler jacket
  16. Rust under boiler

Learn More

This is a link to Ray's boiler books if you would like to learn more

Find out more

Boiler is not firing

  • Power Be sure the electricity is available at the boiler. If not, check the breaker, switch, or door switch. 
  • Call for heatIs there a call for heat?
  • Steam pressure Check gauge to see if the boiler is off on steam pressure.
  • Fuel Hopefully your boiler installer used a gas pressure gauge on the gas piping. Look for closed valves on gas pipe. Usually a lack of gas trips the flame safeguard control. 
  • Flame failure If the boiler is off due to the flame safeguard, press the reset button Once. If it trips the flame safeguard again, have the burner checked by an expert to determine the cause.
  • Low water cutoff Look at the gauge glass on the boiler and see if there is a water level inside the tube. Press the manual reset on the auxiliary low water cutoff. 
  • Gas pressure switch Press the button on the gas pressure switch if your boiler has one. The gas pressure switches should be located on the gas train and burner head. 
  • Limit control Verify boiler steam pressure is lower than the steam pressure control setpoint. The boiler limit control is a manual reset control. Press the reset button on the control. 
  • Door switch The door switch located just outside the boiler room could be pushed off.
  • Adjustable orifice The adjustable orifice is used to slow the opening of the valve for smoother ignition. Sometimes they need to be opened a bit further by turning counter clockwise.
  • Gas train vent The vent could be plugged stopping the gas valve regulator from opening. 

Boiler going off on low water


  • Verify boiler feed pump is operating This is usually done by looking at the pressure gauge on the discharge of the pump. The discharge pressure should be about 20 psi.
  • Test the boiler TDS Elevated TDS or Total Dissolved Solids in the boiler water could allow foaming and carryover, which can cause wildly fluctuating water levels inside the boiler.
  • Oil on the water If pipe threads were cut or replaced, the threading oil can find its way to the top of the water and cause rocking of the water inside the boiler.
  • Control valve opening too quickly If the valve opens too quickly into the steam kettle or mash tun, the water can be pulled from the boiler and cause it to trip. 
  • System going into a vacuum Vacuums can form in the system if the air is restricted from entering when the steam condenses.
  • Low water cutoff control is defective The combination pump control / low water cutoff could be filled with dirt or mud.
  • Power Be sure the electricity is available at the boiler. If not, check the breaker, switch, or door switch. 
  • Call for heatIs there a call for heat?
  • Steam pressure Check gauge to see if the boiler is off on steam pressure.
  • Fuel Hopefully your boiler installer used a gas pressure gauge on the gas piping. Look for closed valves on gas pipe. Usually a lack of gas trips the flame safeguard control. 
  • Flame failure If the boiler is off due to the flame safeguard, press the reset button Once. If it trips the flame safeguard again, have the burner checked by an expert to determine the cause.
  • Low water cutoff Look at the gauge glass on the boiler and see if there is a water level inside the tube. Press the manual reset on the auxiliary low water cutoff. 
  • Gas pressure switch Press the button on the gas pressure switch if your boiler has one. The gas pressure switches should be located on the gas train and burner head. 
  • Limit control Verify boiler steam pressure is lower than the steam pressure control setpoint. The boiler limit control is a manual reset control. Press the reset button on the control. 
  • Door switch The door switch located just outside the boiler room could be pushed off.
  • Adjustable orifice The adjustable orifice is used to slow the opening of the valve for smoother ignition. Sometimes they need to be opened a bit further by turning counter clockwise.
  • Gas train vent The vent could be plugged stopping the gas valve regulator from opening. 

Main flame rolls from under boiler base (Atmospheric type bo

  • Negative condition Boiler room could be in negative condition due to exhaust fans in building.
  • Combustion air Insufficient combustion air for gas fired equipment.
  • Blocked flue Check for flue blockage
  • Blocked fireside of boiler Verify the fireside is not plugged with soot or debris.
  • Electric shutoff valve upstream of regulator Check to see that an electric shutoff valve is not closing upstream of the gas pressure regulator
  • Valve opening too fast Close adjustable bleed orifice in gas valve 

Burner short cycles

  • Flame rod is dirty The flame rod senses the pilot flame and allows the main burner to start. Sometimes they get dirty and cleaning the rod will help. 
  • Flame detector is defective In some instances, the flame detector starts to age and loses its ability to detect the flame. 
  • Gas train vent is plugged If the gas train vent is plugged, it could stop the valve or gas pressure regulator not to open. 
  • Piping is air bound If the air cannot leave the piping, the steam cannot enter. Look for closed valves or sags in the piping after the traps.
  • Differential too close The differential on the steam pressure control could be too close. Widen the differential.  

Intermittent Flame Failures

  • Loose wire Disconnect power to burner and verify each wire terminal screw is snug. 
  • Electrical voltage Verify the electrical voltage does not drop below 102 or above 132 VAC.
  • Ambient temperature Verify boiler room temperature is below 140 Degrees F.
  • Pilot solenoid Sticking pilot solenoid valve. 
  • Enable relay is a Triac type relay A Triac type relay allows voltage leaks through before relay contacts fully make). Replace with “ice cube” or similar definite purpose relay. 
  • VFD Drive is too close Install a power line “noise” filter at the supply side of the boiler’s power-on switch. 
  • Draft proving switch Verify draft proving switch is working properly. Check for blockage in draft sensing tube. 
  • Gas pressure Verify gas pressure does not drop below minimum gas pressure setting when other gas fired equipment operates. 
  • Flame safeguard A failing flame safeguard control could cause the flame failures.
  • Pilot flame A weak pilot flame can be pulled away from the flame sensor. 
  • Excess draft Draft could pull the flame away from the  flame sensor. 

Boiler trips on flame safeguard

  • Loose wire A loose electrical connection can cause intermittent flame failures
  • Dirty flame sensor The flame sensor may be dirty and should be cleaned.
  • Defective flame detector The ultraviolet or infrared flame detector could be weak and failing.
  • Defective flame safeguard The flame safeguard could be defective. 
  • Low gas pressure Low gas pressure on the pilot or main flame could cause a flame failure 

Water is bouncing in the gauge glass

  • Oil in the boiler If some pipes were threaded or replaced, the cutting oil from the threads might find its way to the boiler. Since it is lighter than water, it will float and disrupt the steam bubbles. This could cause surging and bouncing.
  • Test the boiler TDS Elevated TDS or Total Dissolved Solids in the boiler water could allow foaming and carryover, which can cause wildly fluctuating water levels inside the boiler. 
  • Control valve opening too quickly If the valve opens too quickly into the steam heater or kettle, the water can be pulled from the boiler and cause it to trip. 
  • Chemical treatment The chemicals may have accidentally been overfed to the boiler causing bouncing.

Boiler is flooding

  • Low water cutoff The low water cutoff may require service or could be defective.
  • System vacuum The system could be going into a vacuum and may need a vacuum breaker. 
  • Combination low water cutoff/feeder is defective A plugged or defective control can continue filling the boiler.
  • Boiler feed pump The boiler feed pump contactor may be hanging up and keeping the pump operating.
  • Water quality The boiler water may be dirty and cause the boiler feed unit to overfeed the water. 

Gauge glass is flooding

  • Low water cutoff The low water cutoff may require service or could be defective.
  • System vacuum The system could be going into a vacuum and may need a vacuum breaker.  

Relief valve opens

  • Pressure too high The boiler pressure could be too close to the relieving pressure setpoint.
  • Defective pop safety valve If the valve has opened and closed many times, the valve could open at a lower pressure than the setpoint.  

The boiler makes a cracking noise when firing

  • Scale Scale could be forming on the water side of the boiler. The water treatment specialist should be notified.
  • Low Water The boiler water may be too low. If so, do not add water to the boiler until the boiler is shut off and cool.

Manual reset limit pressure control trips

  • Operating control set too high The operating pressure control is set too close to the setting of the manual reset limit pressure control.
  • Operating control is defective If the operating control is set for a lower pressure, and the burner keeps firing until it reaches the setting of the limit pressure control, it could be defective. 
  • Pigtail is plugged If the pigtail or siphon is plugged, the control would not be able to sense the correct pressure inside the boiler. 
  • Isolation valve closed When the burner shuts off, the internal surfaces of the boiler continue to make steam. Is the valves are closed to the system, it could cause the pressure to rise until it hits the limit control setting. 
  • Limit control set too low The manual reset control may be set at too close of a pressure to the operating pressure control. Scale could be forming on the water side of the boiler. The water treatment specialist should be notified.

Boiler losing water

  • System leak A leaking nipple or pipe can allow the water to be lost and new water has to be introduced.
  • Boiler leak A leak inside the boiler can allow the water to be lost and new water has to be introduced.
  • Steam pressure too high If the steam pressure is too high, the water can be lost when the condensate flashes to steam and exit via the vent. 
  • Leaking steam traps If a steam trap is leaking and allowing steam to enter the condensate side of the system, it could be lost through the tank vent.

Excessive chemical treatment use

  • Chemical pump The chemical pump could be set at a higher rate than required
  • Leak If the system is leaking water, it will need more chemicals
  • Carryover If the system has carryover, the chemicals may be pulled into the system and have to be replaced. 

Discoloration of boiler jacket

  • Flue gas leak If the hot flue gases are not going up the flue, they could cause discoloration of the boiler jacket.
  • Exhaust fan An exhaust fan in the boiler room could pull the flue gases from the boiler and into the room.
  • Insufficient combustion air If the combustion air opening is blocked or restricted, it could cause the flue gases to roll out of the boiler and into the boiler room.
  • Plugged flue passages If the flue passages are plugged, the flue gases could spill from the boiler into the boiler room.

Discoloration of jacket could signify dangerous back drafting of flue gases and boiler should not operate until checked.

Rust under boiler

  • Negative conditions If you see rust under the boiler or the draft diverter, it could be due to a negative situation in the boiler room
  • Underfired burner If the burner is not firing to capacity, the flue gases could be condensing. 

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